user problems I flagged in public, each with the product fix I’d ship, before the company shipped the same thing; green marks the lead time from call to release.
Blinkit post-checkout add-items
lead ~10 months
CALLED FEB 2025→SHIPPED DEC 2025
The problem: people remember a forgotten item seconds after checkout, but the only fix was a second order with another delivery fee. My call: let users add to an order before it ships, lifting basket size and cutting duplicate orders. Blinkit rolled out post-checkout add-items, Dec 2025.
The problem: Grok lived inside X, where people come for the feed and tweets, not an AI, so it barely got used even by regulars. My call: ship it standalone to win daily use against ChatGPT and Gemini. xAI released a standalone Grok app, Feb 2025.
Owns Viralpep SaaS, driving a 35% ARPU uplift and 70% acquisition growth. Separately shipped an internal content-calendar tool to fix a long-standing pain: our social teams planned months of content in Google Sheets and Docs, chased client approvals over email, then re-keyed every approved post into Meta’s planner by hand. Now each client gets a workspace where the whole plan lives, they approve or request changes in place, and approved posts schedule themselves.
2022 to 2023
Parshwa Infotech · Team Lead, Product Development
The team shipped in long waterfall cycles, so problems surfaced late and feedback only landed after release. Introduced agile from discovery to release, moving to short iterations with feedback built in, so the team could ship and course-correct sooner. 15% shorter feature cycle time.
2018 to 2021
Tata Consultancy Services · Product Owner
On HOBS™ for Comcast USA and DNA Finland, new service orders stalled in manual hand-offs between billing and provisioning, so orders fell out mid-flow and customers waited on activation. Owned the order-to-activation journey end to end and closed those gaps, so approved orders reached live service without anyone chasing them. 97% sprint velocity.